As you are aware the national shortage of HGV drivers has been impacting our waste and recycling services. The situation has not improved so unfortunately the garden waste service will be suspended in Woking and Mole Valley from Monday 16 August until Friday 27 August.
We are working with our partners in the joint collection contract to manage this issue and avoid anyone missing two consecutive garden waste collections. Taking this approach means that our service will restart from 30 August while services are then suspended for two weeks in Elmbridge and Surrey Heath.
We are trying to figure out at this stage whether we have a long term or medium term problem and work is ongoing to assess all possible options for future service delivery. We will then review these with the other boroughs to determine the best approach going forward.
We are again writing to all subscribers to keep them up to date but using email where possible to keep costs down. Again, the garden waste subscription will be extended to compensate for missed collections. Please keep an eye on the service updates from JWS and it’s worth checking this the night before your usual collection day: https://www.jointwastesolutions.org/service-updates/woking/
It’s not a situation we want to be in, and I apologise that we can’t collect green waste as frequently as we want to.